Thank you, Thank you, Thank you! AspenLine provided the best customer service that I have experienced with any ASI vendor. Using a team approach, they were able to work with me to figure out solutions for my client's problems. The execution of the product was swift and the quality was outstanding. AspenLine gets it and they know how to stand out in the busy marketplace. I will be partnering with them again in the future.
My client just got back in town this morning and said the rosewood pen and pencil sets looked fabulous! I am so pleased and this is the first time I've done a spot sale with them so that makes it doubly special. I've just gotten their company store and will recommend your products to be included.
We had an order with Aspenline in December of 2009 at the busiest time of the year. We had a tight time frame with an in hands date to meet. I worked with customer services whe helped make sure art was received and art issues were resolved. The customer received the product several days ahead of their in hands date. They not only met customer expectations, but exceeded them.